Sustainable Loyalty System

I led the design and implementation of a high-impact loyalty system, resulting in a 32% increase in customer retention and satisfaction, through collaborative design sprints and innovative UI design.
Sustainable Loyalty System

Journey of creating and implementing the Sustainable Rewards System at Niyo. Through collaborative design sprints and innovative UI design, we introduced Global Coins, an inventive loyalty program aimed at accelerating user loyalty and fostering a travel-centric connection. This project explores our process, challenges, and outcomes, highlighting the significant impact on customer retention and satisfaction.